- Question 1: Can the customer use the Customs transit book (Triptec) more than once if it is still valid?
Answer 1: Yes, however, the customer must check with the Automobile & Touring Club of The UAE if he wants to use it more than twice.
- Question 2: Where does the customer apply for a Customs transit book (Triptec)?
Answer 2: The Automobile & Touring Club of The UAE from Saturday to Thursday between 9 a.m. and 7 p.m.
- Question 3: What are the requirements if the customer wants to drive his vehicle to KSA to perform Umrah?
Answer 3: The customer must contact the Saudi Consulate to ask about the required documents other than the tourism certificate.
- Question 4: What are the requirements if the customer wants to visit Lebanon or Jordan or any non-GCC country?
Answer 4: The customer must request a tourism licence and a Customs transit book (Triptec). The Automobile & Touring Club of The UAE specifies the required fees.
- Question 5: If the vehicle is registered in Dubai and is in Qatar, can the owner transfer its ownership to a person living in Dubai?
Answer 5: The customer cannot transfer the ownership of a vehicle if it was located outside Dubai.
- Question 6: What are the requirements if the customer wants to sell a vehicle located abroad as junk?
Answer 6: The customer must settle all fines and obtain a clearance certificate from RTA. Any person can represent the customer to apply for this service.
- Question 7: What are the steps that the customer must follow when purchasing a vehicle from KSA and transporting it to another country?
Answer 7: The customer must check with the Traffic Department of the concerned country to know about the necessary measures.
- Question 8: What are the requirements if the customer wants to sell a vehicle registered in Dubai but located outside the Emirate?
Answer 8: The customer must settle all the traffic fines and obtain a clearance certificate from RTA. Any person can represent the customer to apply for this service.
- Question 9: What are the steps that the customer should follow to receive a tourism certificate and a Customs transit book (Triptec) if the vehicle was registered outside Dubai?
Answer 9: The customer must apply for a Customs transit book (Triptec) at the Automobile & Touring Club of The UAE. After receiving the Customs transit book (Triptec), the customer heads to the the emirate where the vehicle is registered to receive the tourism certificate.
- Question 10: Does the expat customer need a tourism certificate to drive an Emirati-owned vehicle inside GCC countries?
Answer 10: Yes, the customer, whether citizen or expat, must apply for a tourism certificate stating the name of the person that will drive the vehicle.
Expats must get an approval from the Automobile & Touring Club of the UAE to drive a vehicle registered under their name or the name of a UAE citizen in a GCC country.
- Question 11: Does the customer need to present a valid Emirates ID to apply for a tourism certificate?
Answer 11: Yes.
- Question 12: If a UAE citizen or GCC national is travelling to any of the GCC countries and wants to take his vehicle on a recovery (shipping company), does he need a tourism certificate?
Answer 12: Yes, the customer needs to visit the testing centre with a letter from the recovery (shipping) company in Arabic stating the customer’s name, destination, and vehicle details, to apply for a tourism certificate.
- Question 13: If the customer has a tourism certificate allowing him to drive to Qatar, through KSA, is it mandatory to have KSA mentioned on the certificate?
Answer 13: No.
- Question 14: If the customer is a GCC national and wants to drive his vehicle to a GCC country, will he need to apply for a tourism certificate?
Answer 14: No, citizens and GCC nationals do not need to apply for this certificate when travelling to a GCC country in their own vehicle.
- Question 15: If the customer applied for a tourism certificate and the centre stated the destination on the certificate (GCC country), can he head to a different country other than the one stated?
Answer 15: When travelling within the GCC, there is no need for another certificate if the owner of the vehicle is a citizen or a GCC national.
- Question 16: Is there a minimum period of validity for the vehicle registration required for the customer to apply for a tourism certificate?
Answer 16: There is no minimum validity required. The certificate will be issued as long as the vehicle registration is still valid.
- Question 17: If the vehicle is registered under a governmental entity (for example, Diwan) that wishes to issue a tourism certificate, what is the process to follow?
Answer 17: The entity needs to submit an official letter stating the name of the person who will drive the vehicle.
- Question 18: Can a car rental company issue a tourism certificate for one of its vehicles to be driven by a tourist with a UK driving licence?
Answer 18: To issue the tourism certificate, the driver of the vehicle must hold a UAE driving licence.
- Question 19: If the customer’s vehicle is under mortgage, can he apply for a tourism certificate?
Answer 19: Yes, but the customer needs an eNOC from the mortgagor.
- Question 20: What are the requirements to apply for a tourism certificate if someone other than the owner is driving the vehicle?
Answer 20: If someone other than the owner is driving the vehicle, he must present a legal representation document from the owner to proceed with the service. Alternatively, if the owner is present in person, a copy of the driving licence is required to proceed with the service.
