Roads & Transport Authority - Service Details

• RTA Website

• RTA Dubai

Through the Website

1. The customer applies for the service through RTA website.
2. The system verifies the customer’s identity by sending an OTP to the phone number registered in the system.
3. The customer pays the fines, if any.
4. The customer selects the licence delivery method (from Customer Happiness Centre Deira or Al Barsha, or through the delivery service).
5. The customer settles the required fees.
6. The customer receives the licence through the selected method.

Through RTA Smart Apps

1. The customer logs in using his username and password, or UAE Pass.
2. The customer selects Apply for an International Driving Licence service.
3. The customer settles all traffic fines, if any.
4. The customer enters the required personal details.
5. The customer selects or uploads a personal photo (if he uploads a new photo, he has to collect the licence from Customer Happiness Centre - Deira or Barsha only).
6. The customer selects a delivery method (from Customer Happiness Centre - Deira or Barsha or via courier services).
7. The customer reviews the application details.
8. The customer settles the fees.
9. The customer receives the licence through the selected delivery method.

• Instantly.

1 year

A new international driving licence

• The driving licence must be valid.
• The customer can use the international driving licence in all countries except where the licence was issued.
• An international driving licence cannot be issued for temporary and interim licences.
  
• The photo must have a white background with a straight head position.
  
• The customer cannot cancel the application after submitting it and paying the fees.
• If the customer changes his personal photo, his application is audited by the support team within 2 working days.
• If the customer attaches his personal photo incorrectly, the support team contacts him to resubmit it correctly.
• The customer must receive the original international driving licence to be able to drive.
• The customer must pay all the driving licence fines including the unpayable ones.
• International delivery is only available within GCC.
• If the customer wants to go to Japan, he must first obtain an international driving licence from RTA, and then visit the Emirates Automobile and Touring Club to receive an additional international driving licence free of charge.
• The international driving licence categories are linked to the Dubai driving licence as shown in the table below: