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Home/ Public Transport / nol / Refund nol card balance
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  • You can apply for a nol card balance refund and an Overcharge claim on your nol card using this service
  • If the remaining balance on the card is below 100 AED, you can take that amount as cash. For amount over 100 AED, nol balance transfer to another registered nol card is the refund option
  • All refund requests will be approved within 4 calendar days.
  • You will receive a sms confirmation once refund is approved
  • Overcharge refund request: 3 days, or 7 days if further verification is required
Step 1 of 3

Card Details

All fields with ( * ) are mandatory.
For personal nol card holders, If you do not remember your nol tag ID please contact 8009090 and provide your emirates ID details


Step 2 of 3

Refund type

Step 3 of 3

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