Ahmed Mahboob
CEO of Corporate Administrative Support Services Sector
Ahmed Mahboob is the CEO of Corporate Administrative Support Services, bringing over 20 years of senior executive management experience in government and private sectors. He has a bachelor’s degree in civil engineering and a master’s in quality management. Additionally, he is a graduate of the Mohammed bin Rashid Centre for Leadership Development, the UAE Government Leaders Programme, and the CEO Happiness and Positivity Programme.
Mahboob has experience in managing organizations, overseeing various engineering and technical projects, and achieving numerous successes. His expertise covers government services development, digital transformation, artificial intelligence, and the Emirates Programme for Excellence in Government Services. He gained expertise in various RTA sectors and agencies, including the Strategy and Corporate Governance Sector, Licensing Agency, and Traffic & Roads Agency.
He contributed to achieving several government excellence awards at local, regional, and international levels, such as the Hamdan bin Mohammed Smart Government Programme and the Dubai Government Excellence Programme (27 awards) and amassing 20 national and international awards.
As the CEO of the Corporate Administrative Support Services Sector, Mahboob is responsible for managing and developing financial strategies to ensure RTA’s financial sustainability. He also focuses on providing efficient services to internal and external customers and devising strategies to enhance customer experience across different channels. Moreover, he supports the corporate identity, ensures the implementation of marketing strategies and plans, develops staff competencies and qualifications, and oversees the development and implementation of all human resources policies.
Mahboob played a crucial role in RTA’s commercial transformation projects. He was involved in establishing Parkin Company, where he currently serves as Vice Chairman. In addition, he chairs or is a member of various RTA committees, including the Supreme Fiscal Committee in the Emirate of Dubai, the Higher Leadership Committee, the Higher Committee for Strategic Planning and Corporate Development, the Higher Committee for Customer Service, and the Higher Committee for Managing RTA’s Events. Furthermore, he actively participates in several committees across the Emirate related to infrastructure, urban planning, and well-being.
