Roads & Transport Authority - Service Details

• RTA Website

• RTA Dubai

Through the website

1. The customer applies for the service through RTA website.
2. The system verifies the customer’s identity by sending an OTP to the registered phone number after the Emirates ID or Passport details are entered.
3. The customer passes the set training courses.
4. The customer receives the electronic permit through the website.
5. The customer who logged in through the website can find the permit in My Docs in RTA Smart App.

Through RTA Smart App

1. The customer selects the service through RTA smart app.
2. If the customer has a driving licence, there's no need for a test. He can download the handbook and check the lectures.
3. If the customer doesn't have a driving licence, he can check the lectures and take a 30-minute test.
4. If the customer fails the test, he can retake it.
5. If the customer passes, he receives the permit and can download it.

• Instantly.

This service has no validity.

Electrical scooter driving permit.

• The customer must be 16 years old and above.
• The customer must meet the requirements of the training and awareness courses provided through RTA website.
• Valid Driving Licence holders are exempted from the requirement to obtain a permit to drive an electrical scooter, regardless of the licensing authority that issued the licence.
• Electrical scooter rental companies must ensure that the customer has a driving licence or an electrical scooter driving permit before allowing him to drive.
• The customer must pass electronically the training course set by the Driving Agency at RTA.