- Question 1: Is it possible to register a vehicle if the possession certificate is issued in another emirate?
Answer 1: No, a possession certificate issued in another emirate cannot be used to register the vehicle in Dubai.
- Question 2: What are the conditions to register a heavy vehicle that exceeds 3 tonnes?
- Answer 2: The vehicle's height must be 4.2 m, its width: 2.6 m, and its length depends on the vehicle type.
- Question 3: Can citizens enrolled in the army register a vehicle in Dubai? Are residents allowed to register vehicles?
Answer 3: Citizens are allowed to register vehicles in Dubai even if they are enrolled in the army. Residents are allowed to register the vehicle that meets the Dubai conditions for registering a vehicle.
- Question 4: What types of vehicles are citizens and residents allowed to register?
Answer 4:
Citizens: Light vehicles and motorcycles. They can also register a light bus if the family was comprised of at least 10 members, after presenting a proof (a family book for special reasons or a birth certificate).
Residents: Only light vehicles and motorcycles.
- Question 5: How many vehicles is the customer allowed to register?
Answer 5: The customer is allowed to register an unlimited number of vehicles.
- Question 6: What is the registration validity based on the insurance provided by the customer?
Answer 6: If the insurance was valid for more than 1 year, the registration is valid for more than 1 year, with a maximum validity of 3 years. This is only applicable to new vehicles.
- Question 7: Is the customer with an investment visa allowed to register a vehicle?
Answer 7: Yes, if the visa is valid for at least 6 months.
- Question 8: Is the customer allowed to register light pick-ups?
Answer 8:
Citizens: The customer is allowed to register Double Cab light transport vehicles (4 doors) and Single Cab vehicles (2 doors), which will be given private plates.
Dubai and other emirates residents: The customer is allowed to register light luxury Double Cab vehicles (4 doors) if the vehicles meet the registration conditions.
- Question 9: What are the cases where technical inspection applies?
Answer 9: If the vehicle was purchased from a private enterprise other than the authorised dealers and also if the vehicle is imported or previously owned.
- Question 10: Is the customer allowed to register a vehicle without holding a driving licence?
Answer 10: Yes, if he has a residence visa from Dubai.
- Question 11: Can the customer register a vehicle if he provides the estate property documents?
Answer 11: Yes, if the customer owns the property, and presents his Emirates ID and original passport.
- Question 12: In which cases the technical test undertaken in other emirates is accepted?
Answer 12: It is accepted when registering, renewing or transferring the ownership of light vehicles from Dubai to other emirates.
- Question 13: Can the customer upload the results of the technical test online?
Answer 13: RTA electronically uploads the result of the test.
- Question 14: Is the customer allowed to register vehicles if he has 2 traffic files?
Answer 14: Yes, the customer can register the vehicle after requesting from RTA to merge the 2 traffic files into 1.
- Question 15: What is ownership e-card and what details it includes?
Answer 15: The ownership e-card is an electronic document called Vehicle Licence sent to the customer via email and SMS. It includes all the ownership details including the expiry date, mortgage and insurance.
- Question 16: How can the customer print the ownership e-card or any other document in case he didn’t receive an email or he wanted to verify the vehicle details, renewal date and insurance details?
Answer 16: The ownership e-card may be printed through the Document Validation service, by selecting service type Vehicle Licence then entering the vehicle details to show the print order.
- Question 17: What details are featured on the vehicle licence?
Answer 17: The vehicle licence features all the details related to the vehicle including the expiry date, the mortgage and the insurance details. It is sent via email to the customer in a printable format.
- Question 18: How can the customer show the ownership e-card to the police patrols or officers, or the Licensing Department?
Answer 18: The customer shows the ownership e-card featured in RTA applications and saved on his phone, or the printed copy of the e-card.
- Question 19: How can the customer access the insurance details?
Answer 19: The insurance details are featured on the ownership e-card accessible through RTA smart application, or on the printed copy of the vehicle licence.
- Question 20: How can the customer access the mortgage details?
Answer 20: Mortgage details are featured on all the documents.
- Question 21: What happens when the ownership details are amended?
Answer 21: When amending an ownership detail, like changing the plate number or the vehicle colour, details are updated on the ownership e-card and the vehicle’s licence.
- Question 22: Can the customer register a vehicle in Dubai if he is not an Emirati citizen and his residence visa is from another emirate under the sponsorship of one of his Emirati citizen daughters/sons?
Answer 22: Yes, the vehicle can be registered after presenting a proof (copy of the Emirates ID).
- Question 23: Is the customer obliged to replace the vehicle licence once the electronic ownership phase implemented?
Answer 23: The ownership certificate is replaced only upon its renewal, or in case of replacement of a lost/damaged licence or change in ownership document such as change of colour or plate number or adding or redeeming a mortgage.
- Question 24: In case the customer’s phone number was registered wrongly, how can the link be resent to him?
Answer 24: The customer can check his personal details though RTA Call Centre on 8009090, or print the ownership e-card through the Document Validation service, by selecting service type Vehicle Licence then entering the vehicle details to show the print order.
- Question 25: How can the customer check the expiry date of his vehicle licence?
Answer 25: The vehicle’s expiry date can be checked through the vehicle licence, or the short messages sent to the customer's mobile number.
- Question 26: Can the customer register a right-hand drive vehicle in Dubai?
Answer 26: No, he cannot unless it has a classical plate.
- Question 27: What is the procedure to obtain a third plate for the bicycle rack when registering the vehicle?
Answer 27: During vehicle registration, when obtaining the plates, the customer can choose to Add a Third Plate, according to the procedure approved in the third plate request service, either via the website or the service centres.