Roads & Transport Authority - Service Details

• RTA Website

• RTA Dubai

Through RTA Website

1. The customer logs in using his UAE Pass, Emirates ID number, or Passport.
2. The customer settles the required fees.
3. The customer downloads the permit and receipt from the website and receives a link to download an electronic copy of them through email and SMS.

Through Smart App

1. The customer logs in using his username and password or UAE Pass, or continues as a guest using his Emirates ID number or traffic file number.
2. The customer selects Renew a Learning Permit service.
3. The customer links his account to the traffic file number if it's not already linked.
4. The customer reviews the permit details and agrees to the terms and conditions.
5. The customer settles the required fees.
6. The customer downloads the permit and receipt and can access them at any time from My Docs (if he is logged in).

Through Driving Institutes

1. The customer submits the valid Emirates ID at the Driving Institute.
2. The customer settles the required fees.
3. The customer receives electronic copies of the receipt and learning permit to his registered email, and a text message to his registered phone number with a link to download an electronic copy of the receipt and learning permit.

• Website and smart app: Instantly
• Driving Institutes: up to 10 minutes.

3 months.

Driving learning permit

• If the file was cancelled because the road test was not taken within 6 months from the last appointment, the customer must submit all the required documents again to apply for the learning permit, according to the federal traffic law.
• The customer receives a notification by SMS and email 15 days before the expiry of the permit, with a link to renew it through RTA website.