Press Releases
28 Dec 2023
Service timings for 2024 New Year’s Eve and Holiday
Dubai’s Roads and Transport Authority (RTA) announced the working hours for all services during the 2024 New Year’s Eve and Holiday. The change in business hours relates to customer happiness centres, paid parking zones, public buses, Dubai Metro and Tram, marine transport means, and service provider centres (technical testing of vehicles).
Service Providers Centres (Technical Testing)
Service Provider Centres will be closed on Monday 1 January 2024 and will resume business on Tuesday 2 January 2024.
Customer Happiness Centres
All RTA’s customer happiness centres will be closed on Monday 1 January 2024. Smart customer happiness centres in Umm Ramool, Deira, Al Barsha, Al Kifaf, and RTA’s Head Office will operate as usual, around the clock.
Dubai Metro
The service hours of the Dubai Metro Red and Green Lines from December 31, 2023, to January 1, 2024, will be as follows: Sunday 31 December 2023: From 08:00 am to 11:59 pm. Monday 1 January 2024: from 12:00 (midnight) to 11:59 pm.
Dubai Tram
The service hours of the Dubai Tram from December 31, 2023, to January 1, 2024, will be as follows: Sunday 31 December 2023: From 09:00 am to 11:59 pm. Monday 1 January 2024: from 12:00 (midnight) to 01:00 am (next day).
Public Buses
Dubai Bus: Monday – Thursday 4:30 am to 12:30 am (next day). The timing of all metro link bus services will be synchronised with the metro times.
Intercity Bus Routes: (E16) from Al Sabkha to Hatta, (E100) from Al Ghubaiba to Abu Dhabi, (E101) from Ibn Battuta to Abu Dhabi, (E102) from Al Jaffiliya to Musaffah Community, (E201) from Al Ghubaiba to Al Ain, (E303) from Union Station to Jubail in Sharjah, (E306) from Al Ghubaiba to Jubail in Sharjah, (E307) from Deira City Centre to Jubail in Sharjah, (E307A) from Abu Hail to Jubail in Sharjah, (E315) from Etisalat Station to Muwaileh in Sharjah, (E400) from Union Station to Ajman, (E411) from Etisalat Station to Ajman and (E700) from Union Station to Fujairah.
Note:
The following two routes will be redirected only from 29 December 2023 to 1 January 2024 as follows: Route (E100) will start from Ibn Battuta Station to Abu Dhabi, and Route (E102) will start from Ibn Battuta Station to Musaffah Community.
Marine Transport
Traditional Abra
Sunday 31 December 2023
Dubai Old Souq - Baniyas (CR3) 11:00 am – 08:00 pm, Al Fahidi - Al Sabkha (CR4) 11:00 am – 08:00 pm, Al Fahidi - Deira Old Souq (CR5) 11:00 am – 08:00 pm, Baniyas - Al Seef (CR6) 11:00 am – 08:00 pm, and 12:30 (past midnight) – 02:00 am, Dubai Old Souq – Al Fahidi – Al Seef (CR7) 03:10 pm – 08:00 pm, Dubai Festival City - Dubai Creek Harbour (CR9) 4:00 pm – 08:00 pm, Al Jaddaf - Dubai Festival City (BM2) 08:00 am – 08:00 pm, and 12:30 (past midnight) – 02:00 am.
There will not be tourist journeys from Sheikh Zayed Road Station (TR6). BM1 Dubai Marina: Marina Promenade - Marina Mall - Marina Walk - Marina Terrace, and Marina Mall - Marina Walk: 12:00 pm - 8:00 pm. Marina Promenade - Marina Mall, 03:55 pm - 8:00 pm. Marina Terrace - Marina Walk, 04:00 pm - 8:00 pm. Circular line: 03:55 pm - 8:00 pm and 12:30 (past midnight) - 2:00 am (next day).
Monday 1 January 2024
Dubai Old Souq - Baniyas (CR3) 11:00 am – 10:45 pm, Al Fahidi - Al Sabkha (CR4) 11:00 am – 11:25 pm, Al Fahidi - Deira Old Souq (CR5) 11:00 am – 11:15 pm, Baniyas - Al Seef (CR6) 11:00 am – 12:00 pm, Dubai Old Souq – Al Fahidi – Al Seef (CR7) 03:10 pm – 10:55 pm, Dubai Festival City - Dubai Creek Harbour (CR9) 4:00 pm – 11:50 pm, Al Jaddaf - Dubai Festival City (BM2) 10:00 am – 11:50 pm, and tourist journeys from Sheikh Zayed Road Station (TR6) 04:00 pm – 11:00 pm.
BM1 Dubai Marina: Marina Promenade - Marina Mall - Marina Walk - Marina Terrace Marina Mall - Marina Walk 12:00 pm - 11:05 pm. Marina Promenade - Marina Mall 3:55 pm - 10:00 pm. Marina Terrace - Marina Walk 4:00 pm - 10:00 pm. Circular Line 3:55 pm - 9:40 pm.
Dubai Ferry
Sunday 31 December 2023
Al Ghubaiba - Dubai Water Canal in the direction of Marina Mall (FR1) 1:00 pm. Dubai Water Canal - Al Ghubaiba (FR1) 2:25 pm, Dubai Water Canal - Bluewaters (FR2) 1:50 pm, Bluewaters - Marina Mall (FR2) 2:50 pm, Marina Mall - Bluewaters (FR2) 1:00 pm, Bluewaters - Dubai Water Canal (FR2) 1:15 pm, tourist trips from Marina Mall (FR4) 4:30 pm, Al Ghubaiba Dubai - Sharjah Aquarium (FR5) 3:00 pm and 5:00 pm, Sharjah Aquarium - Al Ghubaiba Dubai (FR5) 2:00 pm, 4:00 pm and 6:00 pm.
Monday 1 January 2024
Al Ghubaiba - Dubai Water Canal in the direction of Marina Mall (FR1) 1:00 pm and 6:00 pm, Dubai Water Canal - Al Ghubaiba (FR1) 2:25 pm and 7:25 pm, Dubai Water Canal - Bluewaters (FR2) 1:50 pm and 6:50 pm, Bluewaters - Marina Mall (FR2) 2:50 pm and 7:50 pm, Marina Mall - Bluewaters (FR2) 1:00 pm and 6:00 pm, Bluewaters - Dubai Water Canal (FR2) 1:15 pm and 6:15 pm, tourist trips from Marina Mall (FR4) 4:30 pm, Al Ghubaiba Dubai - Sharjah Aquarium (FR5) 3:00 pm, 5:00 pm and 8:00 pm, Sharjah Aquarium - Al Ghubaiba Dubai (FR5) 2:00 pm, 4:00 pm and 6:00 pm.
Water Taxi
Sunday 31 December 2023
Marina Mall - Bluewaters (BM3) from 4:15 pm – 8:00 pm and 3:00 pm – 11:00 pm. The service will be available on demand. Customers need to book in advance.
Monday 1 January 2024
Marina Mall - Bluewaters (BM3) from 4:15 pm – 11:25 pm and 3:00 pm – 11:00 pm: The service will be available on demand. Customers need to book in advance.
Public Parking
Except for the multi-level parking terminals, public parking will be free during the New Year’s Holiday on Monday 1 January 2024, and the parking tariff will be reactivated on Tuesday 2 January 2024.