RTA updates during COVID19
Get updates on the public transport timings and our safety guidelines in addition to the precautionary measures that we taking to ensure your health and safety while traveling in Dubai .
If you are planning to go out, please check our timetable Timetables
Intercity buses are suspended until further notice, currently Routes: E101 - E303 - E306 – E307 – E307A – E400 – E411 – E16
are working between Dubai - Abu Dhabi - Sharjah - Ajman - Hatta
If you are planning to go out, please check our safety measuresSafety Measures
Preventive measures taken by Dubai’s Roads and Transport Authority (RTA) to combat the outbreak of the Covid-19 have gained international recognition from the Norwegian DNV.GL; a reputed international entity in the infection prevention and the management of associated risks. The award follows a field survey and a comprehensive assessment undertaken by the company to examine RTA’s health and preventive measures taken to protect public transport riders and service beneficiaries as well as employees. RTA measures were focused on three elements: protecting the health of all employees through the provision of a safe working environment, ensuring the safety of all facilities and transit means to ensure the continuity of services, and supporting the Dubai Government efforts in tackling the outbreak of Covid-19. For instance, during the National Disinfection Programme, RTA sanitised each metro train at the terminal station and sanitised the entire fleet of trains (79 trains) by the end of the working day. The 47 stations witnessed daily sanitisation as well.
Is there is any exception given now, for the Driving License transactions?
RTA driving licensing services have returned back to normal since Monday 3rd of August 2020, all the exceptions which were given while our centers were closed due to coronavirus pandemic have now been stopped.
Can a customer requests for “condolence free tent for Emirati”?
As per CDA (Community Development Authority ), the condolence free tent for Emirati is still not available.
What is the procedure If any customer would like to request Taxi for moving patients recovered or diagnosed for COVID-19 from any hospitals?
Customer must call this number : 042080388 from a medical organization/ Not the patient or individuals.
What are the current intercity bus routes, which are operational?
RAK Buses from Dubai , Hatta bus (E16)
Sharjah buses ( E303 , E307A)
Ajman Buses ( E400,E411)
How many passengers can travel in RTA Taxis, due to COVID19 situation?
The passengers capacity in luxury vehicles is same as regular taxi vehicles.
Regular Taxi: Maximum 3 passengers + the driver (can get one more child)
Family Van Taxi: 4 passengers + the driver (all journeys except to Abu Dhabi)
Family Van taxi from Dubai to Abu Dhabi: Maximum 2 passengers ONLY + the driver
For the People of determination van taxi capacity.
(Journey inside Dubai) can get maximum 4 passengers + the driver.
Going from Dubai to Abu Dhabi allowed ONLY to have 3 passengers + the driver.
If a customer renews the vehicle license through RTA online channels will he/she be able to select an option to deliver it to his/her place or collect it from kiosks or RTA centers?
As of now, if a customer renews the vehicle license online, he/she will get the e-license document option, and the customer will receive the registration card through email or SMS
Do the passengers still need to wear facemask, while they are using RTA public transport ?
Yes, facemask must be used by the customers as per the safety rules and regulations to avoid any spread of the virus.