Through RTA website
To pay vehicle fines
- The customer goes to Fines Inquiry and Payment page.
- The customer enters the plate details, the driving licence number, the fine number, or the traffic file number, or logs in through UAE Pass.
- The customer settles the fines by credit card or e-wallet.
- The customer receives the receipt through e-mail.
To pay fines related to vehicle pounding and black points
- The customer goes to Fines Inquiry and Payment page.
- The customer enters the plate details, the driving licence number, the fine number, or the traffic file number, or logs in through UAE Pass.
- The customer selects Payable Black Points (in Dubai or other emirates).
- The customer specifies if he was driving the vehicle and enters the traffic code received through sms.
- In case someone else was driving, the customer enters the licence details and the driver receives a notification to declare the black points and enter the traffic code.
- The driver receives the confirmation on the black points declaration.
- The customer settles the fines by credit card or e-wallet.
- The customer receives the receipt through e-mail.
Through smart app and self service machines
To pay vehicle fines
- The customer clicks on the tab of Licensing Services.
- The customer enters the plate details, the licence number, the fine number, or the traffic file number.
- The customer settles the fines by credit card or e-wallet.
- The customer receives the receipt through e-mail.
Through Mahboub Chatbot
To pay vehicle fines
- The customer types pay vehicle fines.
- The customer enters the plate details, the licence number, the fine number, or the traffic file number.
- The customer settles the fines by credit card.
- The customer receives the receipt through e-mail.
Through Customer Happiness centres and Vehicle Registration and Inspection Centres
To pay fines related to vehicle pounding and black points
- The customer heads to the centre.
- The customer pays the fines.
- The customer signs the letter of undertaking and receives a receipt.