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Pay Vehicle Fines

This service enables you to pay the fines issued in Dubai and other incurred fines (fines from other emirates, municipalities, GCC countries), as well as unpayable fines related to vehicle pounding and black points in Dubai and other emirates. You can also pay and dispute the fines related to the violation of the operational terms of the commercial and operational activities permits according to the governing laws.

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Eligibility
Individual customers, citizens and residents, and companies are eligible to apply for this service.
Required documents

One of the following options

    1. Fine number.
    2. Plate details.
    3. Licence number.
    4. Traffic file number.
Service fees
  • Fine amount
  • +20 AED Knowledge and Innovation fees per fine.
Process time
  • Instantly.
Process

Through RTA website

To pay vehicle fines and fines related to the violation of the operational and regulatory terms of commercial transport

  1. The customer goes to Fines Inquiry and Payment page.
  2. The customer enters the plate details, the driving licence number, the fine number, or the traffic file number, or logs in through UAE Pass.
  3. The customer settles the fines by credit card or e-wallet.
  4. The customer receives the receipt through e-mail.

To pay fines related to vehicle pounding and black points

  1. The customer goes to Fines Inquiry and Payment page.
  2. The customer enters the plate details, the driving licence number, the fine number, or the traffic file number, or logs in through UAE Pass.
  3. The customer selects Payable Black Points (in Dubai or other emirates).
  4. The customer specifies if he was driving the vehicle and enters the traffic code received through SMS.
  5. In case someone else was driving, the customer enters the licence details and the driver receives a notification to declare the black points and enters the traffic code.
  6. The driver receives the confirmation on the black points declaration.
  7. The customer settles the fines by credit card or e-wallet.
  8. The customer receives the receipt through e-mail.

Through smart app and self service machines

To pay vehicle fines and fines related to the violation of the operational and regulatory terms of commercial transport

  1. The customer clicks on the tab of Licensing Services.
  2. The customer enters the plate details, the licence number, the fine number, or the traffic file number.
  3. The customer settles the fines by credit card or e-wallet.
  4. The customer receives the receipt through e-mail.

Through smart app

To pay fines related to vehicle pounding and black points

  1. The customer clicks on the tab of Licensing Services.
  2. The customer enters the plate details, the driving licence number, the fine number, or the traffic file number, or logs in through UAE Pass.
  3. The customer selects Payable Black Points (in Dubai or other emirates).
  4. The customer specifies if he was driving the vehicle and enters the traffic code received through SMS.
  5. In case someone else was driving, the customer enters the licence details and the driver receives a notification to declare the black points and enters the traffic code.
  6. The driver receives the confirmation on the black points declaration.
  7. The customer settles the fines by credit card or e-wallet.
  8. The customer receives the receipt through e-mail.

Through Mahboub Chatbot

To pay vehicle fines and fines related to the violation of the operational and regulatory terms of commercial transport

  1. The customer types pay vehicle fines.
  2. The customer enters the plate details, the licence number, the fine number, or the traffic file number.
  3. The customer settles the fines by credit card.
  4. The customer receives the receipt through e-mail.

Through Customer Happiness centres and Vehicle Registration and Inspection Centres

To pay fines related to vehicle pounding and black points

  1. The customer heads to the centre.
  2. The customer pays the fines.
  3. The customer signs the letter of undertaking and receives a receipt.
Average waiting time
  • Instantly.
Validity

This service has no validity.
What you will get

Payment receipt
Terms and conditions
  • The customer must refer to the concerned authorities that issued the fines if they are unpayable.
FAQs
  • Question 1: How can the customer dispute fines related to the violation of the operational and regulatory terms of commercial transport?

Answer 1: To dispute fines related to the violation of the operational and regulatory terms of commercial transport, companies must send the dispute application to the Grievance Committee by email to gla@rta.ae and attach the following documents:

  • Fine number
  • Trade licence
  • Letter with the company bank account number
  • Payment receipt (in case the fine is paid).
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